Non Delivery of Gas and selling it in outside at higher price

Location/place: Gharonda,Ghansoli, Navi mumbai

Name of company/service: Vighnahar gas agency, Koperkhairane -Bharat gas Agency

Hi ,

I am Bibekananda Jena, residing at Gharonda, Ghansoli, Navi Mumbai.Bharat Gas customer id -32354, ph:9930988653. I have booked gas from Vighnahar gas agency, Koperkhairane -Bharat gas Agency on 25.01.2009 but still now they have not yet delivered. Every day I am calling getting the answer as they will provide the gas cilinder today. I don’t know when that today will come and we will get the gas cilinder. This is the usual problem and every month we are facing the same problem. is there anyway to come out of this problem?Onething I come to know from some people that Vighnahar gas agency, Koperkhairane -Bharat gas Agency selling gas in black market with high price of Rs.500 per cilinder and they are not able to provide on time to regular customers.


Comments

3 responses to “Non Delivery of Gas and selling it in outside at higher price”

  1. I am facing the same problem as Mr. Bibekananda Jena is facing. i am also the consumer of the Vignahar gas agency(Bharath gas) Koperkhairne.

    The problem is like there is a big communication gap between the dealer and the delivery boy. The dealer never know when the delivery boy will deliver the cylinder to any consumer. The delivery boys acts as an individual, and there is no monitoring system on the delivery boys. The delivery of the cylinder is purely depends on the mood of the delivery boy and the relation he maintains with the consumer. It doesn’t depend on the seniority in date of booking.

    I strictly suggest there should be a better Gas distribution management system at the distributor level and there should be a monitoring system on the delivery boys. And finally, there should be no communication gap between the distributor and the delivery boy.

    And the consumer should get a confirm date of delivery when giving a request for refill, one or two days delay in the delivery is understandable.

    Thanks,
    Sangam

  2. Raju Palaye Avatar
    Raju Palaye

    I am also facing same problem @ Virar (W)

    They are selling cylinder privately

    Agency name :- Anita Gas

  3. kavitha Avatar
    kavitha

    i am facing the same problem as reported by others above

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