I have purchased mobile Phone vide order no.2209598904 amounting to Rs.7499(less 10%) rebate from payment through SBI credit card on 4/6/14. Still on 7/6/14 snapdeal has just informed that the item is packed and waiting for shipment and will be shipped est on 11/6/14.Still they have not mentioned the delivery date. I just want to say that is it permissible under consumer Act to recieve payment in advance and deliver the item as per the choice of the online retailer ? It is is againt the law then kindly register my complaint against M/s sanpdeal for not delivering the item well in time having the fact that they have already recived the payment againt the product from the consumer well in time.
Regards Mrs Anita
D-248, Raj Nagar-II, Palam Colony
New Delhi-110077
Leave a Reply