NokiaCare utterly irresponsible

Location/place: Mumbai

Name of company/service: Nokia

I gave my Nokia E5 handset for repairs in Nokia Care center in ghatkopar east mumbai center on 16th August2012. i was told that i will receive call back for quotation of repairs in next 2-3 days. i waited till 20th and gave call back
reply : we will call back tomorrow for quotation

No call on 21st
I again called to be told : we will call back tomorrow

No call on 22nd

i again called to the same nokia center on 23rd and got the answer: We will call back soon

No courtesy to call back even once for the pending complaint.

Todays world who can wait for 9 days without any phone?? if they were to take more time, at least could have provided a temporary handset???


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