Nokia service centre

Respected sir/mam. I shashank verma s/o R.P.verma has purchased the nokia lumia 520 (black) on 2nd,feb,2014.and till 7th,august,2014 i have visited nokia service centre which is near nilgiri,Indira Nagar,Lucknow.with the same problem of my phone that its charging speed is too slow through my charger which is of more than 10 hours and by chance if i use my phone while charging only for small duration then it just switch off(deep discharge) and again to restart, i have to connect it through my laptop as during that time charging through my authorised charger is ineffective. Yesterday i had also submitted my phone to that service centre and today i got my phone back with that same problem still exist.now i lose all my hope of my that problem to be solved by that service centre,they the workers r also not cooperative . I would request you to please focus your attention towards my problem,and please solve it as soon as possible,i will be highly thankful to you. Yours faithfully Shashank verma Phone no.8604975403 Email [email protected] Add. 5,Rahul vihar,opposite manas vihar,Indira Nagar,Lucknow Post cimap 226015


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One response to “Nokia service centre”

  1. Nokia India Avatar
    Nokia India

    Hi,

    Sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details:

    1. Link to your complaint
    2. Job sheet Number
    3. Care Centre location
    4. Is the device with Care Centre – Yes/No

    We will have someone from the team connect with you.
    Please mention your name on subject.

    Do include the complaint link in order to speed up the process.

    Thanks,
    Microsoft Team

    We would like to inform you that we are changing our contact email address to [email protected]. Would request you to please write to us at [email protected] going forward.

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