Nokia selling second hand phones through Relaince digital.

Location/place: Hyderabad

Name of company/service: NOKIA

On november 9th 2012, I have bought nokia c2 from reliance digital . The key pad had issues with keys 2,5,8,0. Thus I have visited nokia care at kukatpally opp BJP office. They have said that the kep pad ic was tampered (according to them it was reparied earlier). I was baffled ,as I haven’t given it for repair before . Either relaince digital is selling the second hand phones in newly packed boxes or Nokia. I don’t know how to proceed here. Please help me . Phone number 9966030927. I have the bill ,the written bill from nokia care which says that the keypad ic is tampered.


Comments

2 responses to “Nokia selling second hand phones through Relaince digital.”

  1. Reliance Digital Avatar
    Reliance Digital

    Dear Sir,

    We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.

    We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.

    Warm Regards,
    Reliance Digital

  2. Hi,

    Sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details

    1. Contact Number
    2. Your Location
    3. Device IMEI number.

    We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

    Do include the complaint link in order to speed up the process.

    Regards,
    Team Nokia India.

    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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