Location/place: kanpur
In my NOKIA LUMIA 520 MOBILE which is brought one month before the START , BACK AND SEARCH KEY IS NOT WORKING.
RESPONSE OF CUSTOMER CARE
1- THEY TOLD MY MOBILE NEED TO FORMAT
2- AFTER 2 DAYS THEY TOLD ME ON PHONE THAT DEFECTIVE PART NEED TO REPLACE AND IT WILL TAKE ONE WEEK.
Hi, sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre – Yes/No
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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