Nokia care harissing..

To
The Nokia care head office, Delhi
Sub- A letter complaint with Nokia care, Cuttack
Sir,
I would like to draw your notice towards the negligence and harassment of Nokia care Cuttack that I had a Nokia Asha-300 mobile IMEI No-353286056953894.After the completion of guarantee period, my phone didn’t respond to memory card while other functions are intact. I put forth this trouble to the Nokia care named as m/s. Jagannath Entr. Dolamundai, Cuttack-753001 on dated 02.01.2014 token no-663 & problem in handset was memory card format while open memory. I was ready to receive my phone in right order by paying Rs 1250/- as per their demand in receipt. But at the time of delivery date I came to know that either I have to receive my phone in totally inactive condition (dead) or otherwise pay Rs 2800/- to get it in right condition with a new mother board. I was not in a condition to pay Rs 2800/- but want to receive my phone repair. After 3 times visit repeatedly I got harassing words from the manager Mr Nayak. Still now neither they are responding to me nor they are ready to return my mobile in right condition.
Hence I request you to kindly look into the matter thoroughly & get the necessary repair made as early as possible within reasonable price as in receipt.
Thanking you
Dr. Tarulata Devi
At/po-Pallisahi,Via-Sungura,
Dist-Cuttack,Odisha.
Phone No-9438276299 / 9776102030
[email protected]
[email protected]