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NO TRACK OF MY PAYMENT FOR MORE THAN 02 YEARS

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Location/place: HARIDWAR

Name of company/service: MAX NEWYORK LIFE INSURANCE

Dear Sir,

This is to inform you that I am holding a max newyork like insurance policy no 460474588. I had paid the premium of Rs. 10000 against this policy with ICICI Bank cheque no 507858 on 29-01-2011. The same amount was debited from my ICICI number 017701550874. Even after my account being debited for Rs 10000, I was regularly harassed by MAX Newyork Life with call that they have not received any payment toward premium of my policy.

I have also shared my bank statement copy, copy of stamped cheque from my Bank ICICI with Max Newyork like. But even after two year and numerous visits to their office, no solution has been provided to me by Max Newyork Life.

I have decided to lodge this complain against Max Newyrok life Insurance Company after going through a mental agony of more than 02 years.

Now you are the only hope I can look forward to get rid of this harassment.

Looking forward to an early solution.

Yours Sincerely,

Puneet Arora

MOB. NO. : 8791314720

Comments

4 responses to “NO TRACK OF MY PAYMENT FOR MORE THAN 02 YEARS”

  1. Max Life Insurance Avatar
    Max Life Insurance

    Dear Mr Arora,

    Greetings from Max Life Insurance. We have noted your concern and your contact number. Our customer service representative will get in touch with you in the next 48 hours to address the matter.

    Regards,
    Max Life Insurance

  2. Max Life Insurance Avatar
    Max Life Insurance

    Dear Mr Arora,

    Our customer service representative has been in touch with you and is in the process of addressing your concern. We will get back to you at the earliest.

    Regards,
    Max Life Insurance

  3. Max Life Insurance Avatar
    Max Life Insurance

    Dear Mr Arora,

    Our customer service representative has been in touch with you and requested you for some documents needed to trace your payment. Please help us with the same so that we could move further in resolving the matter.

    Regards,
    Max Life Insurance

  4. Max Life Insurance Avatar
    Max Life Insurance

    Dear Mr Arora,

    Our customer service representative has got in touch with you, The premium payment cheque was wrongly dropped at Kotak Mahindra Bank instead of presenting the same at Max Life Insurance by you and hence the status is being sown as premium not received. For any further concerns please write to us at [email protected]

    Regards,
    Max Life Insurance

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