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no speed

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by

AdminPost
in ,

Location/place: pune

Name of company/service: tikona

I HAVE TIKONA CONNECTION WITH 2MBPS SPEED PLAN (UNLIMITED) IE. RS. 999/- , BUT I AM NOT GETTING THE EXPECTED SPEED FROM TIKONA , I GET A SPEED OF 50-100 KBPS AND A LATENCY OF 4000-5000 , AS ACCORDDING TO TIKONA IT SHOULD BE 2MBPS .
I HAVE COMPLAINED TO THEM MANY TIMES BUT THERE IS NO RESOLUTION TO MY PROBLEM AND I AM FORCED TO WRITE MY GRIEVES TO CONSUMER FORUM . PLEASE HELP I AM FED UP OF TIKONA’S SPEED NOW .
NAME : MOHIT SHARMA
PHONE: +91 8600953516
USER ID: 1106187821

Comments

2 responses to “no speed”

  1. Tikona Digital Networks Avatar
    Tikona Digital Networks

    Hi,

    Thank you for highlighting your concern to us and we will definitely look in to it.

    You may find some of your concerns already addressed through customer educational content on Tikona Forum.

    Email Us : [email protected]
    Tikona official Forum details : http://forum.tikona.in

    Regards
    Tikona Services

  2. Tikona Digital Networks Avatar
    Tikona Digital Networks

    Dear Mr. Sharma,

    Greetings from Tikona!

    As per conversation done on 30th march 2013 your account is in active status.

    According to conversation your technical issue is been resolved and you are able to use the uninterrupted services.

    We kindly request you to revert us back if the issue still persists.

    Please feel free to contact us on 1-800 209 4276 or http://forum.tikona.in to provide us any feedback regarding our service our Customer Care associate will be glad to assist you”

    Regards,
    Tikona Services.

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