Location/place: bBhangar,24 pargana(s),west bengal
Name of company/service: personal
Dear,
I Aminul Islam, owner of HP (630) laptop. Last 15/10/12 had a problem with that. I found a spot on the LCD. So, I deposited it to the HP survive center. The Service call no. 40157. Now they told me the LCD has been broken.
But I can assure it never stuck or hurt by any chance. Though my laptop is in warranty period, they are not giving any reimbursement. In time of depositing of the laptop to the service center I marked, LCD not broken, it just liquid speeded. But the service center people/ engineers declared that the LCD is broken manually. My point of view the fault generated by automatically, it happen when at the Time of using. Not by hurt or damaged by something.THE Service center communicate with phone that it would be paid Rs 8200 for service ,though it is in warranty period. i am sure they want to cheat me and now ,I face big problem for nothing get my laptop. please take any necessary action from your end.
As a customer I am felling harassment though my laptop is in warranty period. So, please do the needful the consumer
Owner Details:-
Name: Md. Aminul Islam.
Address: vill- Moricha, PO. Chakbarali, Ps. Bhangar, Dis: 24 Pgs(N)
Phone No. 9732803588
Email- [email protected]
Model No. hp630/QG632PA
Sl No. 5CB132909B
Service call no. 40157 Dated- 17/10/12 at Redington Kolkata-16
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