No response to Consumer Complaints

Location/place: Coimbatore

Name of company/service: Tikona Digital Networks

Company has taken advance yearly rental for an Internet connection of speed promised 4 Mbps. Last 2 months, complaints for < 1Mbps speed have been ignored by company. No response or technical support has been given. On requesting dis-connection & refund of money, I am being told that it is non-refundable.
I want to sue the company for cheating customers with hidden information & no service regard what-so-ever.


Comments

One response to “No response to Consumer Complaints”

  1. Tikona Services Avatar
    Tikona Services

    Hi,

    Thank you for bringing this to our attention. We request you to provide the following information:

    1. User id:-

    OR

    2. Registered Contact Number:-

    You can also contact us on our toll free number 1-800 209 4276.

    Our Customer Care associate will be glad to assist you.

    Email Us:– [email protected]

    Regards

    Tikona Services

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