No reply on complaint

Location/place: Mumbai

Name of company/service: MTNL

My phone and internet line has been down for the last 2 weeks and MTNL has not bothered to have it repaired.

Even after giving a complaint online as well as on the phone, they have mentioned that the cable is faulty and they cannot do anything, but they will send a bill for payment for the complete faulty period promptly.

MTNL is cheating me royally and this is the second time that this has occurred.


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