Location/place: RANCHI
Name of company/service: INDIATIMES SHOPPING
Sir,
Due to continuous conversation with agent of indiatimes shopping no refund has issued till date by Indiatimes shopping.
Its almost 5 months has gone there is no response by indiatimes shopping.Now Iam forwarding my last conversation with Indiatimes Shopping.
Dear Asha,
Thank you for contacting Indiatimes Shopping E-mail Support.
My name is Suresh Gurnani and I will be assisting you today.
I understand that you have not received the refund of courier charges under order number: 3001884236. We sincerely apologize for the inconvenience faced by you in this transaction. Please be assured that I will be assisting you to resolve this matter.
As your complaint already has been raised from our side for the same, I would like to inform you that a mail has been marked to the concern department regarding your concern. As soon as we get revert from there our concern team will get back to you as soon as possible to update you on the progress we have made towards the resolution of your case.
For your reference, Complaint ID for this transaction will be the same: 856994.
NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case.
For your convenience, our support staff is available 8:00 AM to 8:00 PM, 7 days a week. Please call us at 09024888888/09024666666 for immediate support.
Thank you for choosing Indiatimes Shopping.
Regards,
Suresh Gurnani
Indiatimes Shopping.
On 5/25/2013 7:46 AM, Asha Singh wrote:
Dear sir,
Iam very much harrasing by your services…due to continous chat with your agent my refund of regarding mentioned below product is not available to me. Accordingly now Iam choosing the help of consumer forum regarding complain of refund of my money…
Your services is very poor. It all your fault that you had given me wrong product and when I asked for refund of my money on particular product you continously harrased me for giving my money within 8 days…now it has already 4 months passed and my situation is still lying as earlier…
Iam very sorry for saying that Indiatimes Shopping is bad site and recommend to shop from your site.
Thanks
Asha Singh
Complain no- 856994
Order ID- 3001884236
— On Mon, 13/5/13, Indiatimes Shopping wrote:
From: Indiatimes Shopping
Subject: Case 856994 has been created
To: [email protected]
Date: Monday, 13 May, 2013, 6:53 AM
Dear Asha Singh ,
Your case has been successfully registered as per the details given below.
YOUR ISSUE DETAILS
Order No 3001884236
Item ID 00004
Case ID 856994
Kindly Help me to take my refund immediately.
Thanking you.
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