Location/place: Bangalore
Name of company/service: Makemytrip
The worst website you would ever come across. The icing on the cake is their customer care, they keep the calls on hold as if its all for free and you are the most idol person waiting just for them to talk to you. If they cant answer your queries they would simply disconnect your call. I have not received my refund for the flight tickets i cancelled 15 days back. For this they just procrastinate and are doing simply nothing. A lady named SPARDHA put my call on hold for multiple times and ultimately disconnected when she could not answer the query.
On 22nd May, 2013 i cancelled my ticket and have not received the refund yet. Even after following up with them i have not received any proper comment. They have kept my call on hold for almost hours. Mentally tortured.
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