No feedback on my Complain no.: 1-2714977251

Location/place: Lucknow

Name of company/service: Tikona

Respected Sir/Mam,

I got my new Tikona connection on 14th June, 2013. Till now I don’t find it working.
Every day the same problem persists. You engineer has visited our place thrice. But I don’t get any positive results.

Now I am really feel very bad on this and want to remove this connection.

I placed a complain on 18th June, 2013 and I was told that I will receive a callback in 24 hrs. But still no reply from Tikona Customer service till now.
I think there is no one in Tikona to hear customer. This is very bad. Till now I have called you 5-6 times but no reply from your side.

Is there anybody in Tikkona to hear customer request and do really care about their customer.
My connection details are as follows:
Userid: 1108648443
Name: Mohit Sonkar
Mobile no. : 9455510947
Engineer name: Prem Singh – 7408408025

Complain no.: 1-2714977251

Please revert back as soon as possible. I will really be very grateful for this.

With Regards,
Mohit Kumar Sonkar


Comments

2 responses to “No feedback on my Complain no.: 1-2714977251”

  1. Tikona Care Avatar
    Tikona Care

    Dear Customer,

    Kindly accept our apologies for the inconvenience faced by you. Please be assured that your concern listed June 28, 2013 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

  2. Dear Mr. Sonkar,

    Greeting from Tikona.

    This is to confirm that your Tikona service account has been terminated.

    Refund request is in progress and will update you accordingly.

    For any further issues/queries, you can reach us on our toll free number 1-800 209 4276 or write to us at http://forum.tikona.in
    Regards,
    Tikona Care

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