No Action On my Complaint

Location/place: Surat

Name of company/service: You BroadBand

I am a YOU BROADBAND & CABLE INDIA LTD. user, they are not taking any action against my complaint
i have complaint thrice
my complaint no.
2013061409408
2013060900326
2013061103724
Once a person came but not able to do and he say will do later on
now say what should i do ??