New SIM not activated after 100 hrs.

Apr 7, 2016

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On 01-04-2016, I had purchased an Aircel Sim (MDN: 9504437214 ) with all valid documents. There is no issue with documents as verified by Aircel office. When I dialled 59059, the chaps at the other end pretended not to hear and hung up saying “Your voice is low, call again. Aircel mein call karne ke liye dhanyavad”.

This happened as many as 8-10 times. When I contacted Aircel office, they told me to wait out for 24 hrs. as the same has got disabled for activation. After 30 hrs., I tried again, no luck. Today again after a gap of 40 hrs., I tried unsuccessfully.

Can someone tell me what’s happening at Aircel.

Comments

2 responses to “New SIM not activated after 100 hrs.”

Aircel

April 11, 2016

Dear Customer,

We are forwarding your issue to the team. Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Meanwhile please share your alternate number so that our team can look into your issue.

Thanks and Regards
Aircel Social Care Team
Email us at [email protected]
Aircel

April 20, 2016

Hi Sanjiv Agarwal,

Thank you for reaching us at Social Care.

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Kindly feel free to write to us at [email protected] for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [email protected]

New SIM not activated after 100 hrs.

Comments

2 responses to “New SIM not activated after 100 hrs.”

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