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New Connection Isuue

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by

shrinidhi bhat
in

I took new Airtel dongle on last Saturaday, 15-11-2014. But Till now it is not activated. I took 10 GB, 999 Rs plan . I paid four month advance 4000 Rs, so they given me offer of free dongle and 10 GB free data for 5th month.

But while first time activation they registered wrong SIM number, so activation got failed.

I submitted document again , but this they changed my plan to 6GB plan while updating details. This time also activation got failed.

This is the 5th day and i am not getting any updated form Airtel side.

Please take the actions on this issue.

Comments

2 responses to “New Connection Isuue”

  1. airtel presence Avatar
    airtel presence

    Dear Ms. Bhat,

    This is with reference to your post dated 21 Nov. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
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  2. shrinidhi bhat Avatar
    shrinidhi bhat

    Hi Saurav,
    My problem got resolved yesterday. Thanks for your update

    Regards
    Shrinidhi Bhat

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