Online Consumer Forums and Consumer Complaints Site

network & balance

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by

AdminPost
in ,

Location/place: anpara

Name of company/service: tata docomo

company offer on network no balance hiiiiiiii i am a user of tata docomo with mobile no 9450008578. in my
area Anpara, Dibulganj Dist. Sonebhadra(u.p) 231225 there is alot of
problem regarding network problem.and we didn’t get signal in indoor
of our house. i had complained many time in customer care but action
is taking by your staff mamber. i request to solve a network problem
as soon as posible…. thanking you
and i had recharge an amount of rs 210 on 1/8/2013 and it had credited
only 220 in place of rs 235 why it could be….

Comments

2 responses to “network & balance”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    As per our discussion over the call, we would like to inform you that your concern regarding network has been registered vide docket number PNR2012282378 and will resolved soon.

    Please be informed that as per your recharge with Rs. 210/-, your account has been credited with Rs. 220/- talk time.

    For further assistance, write to us at [email protected].

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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