neither received prepaid order product nor any refunds

Location/place: newdelhi

Name of company/service: indiasouq.com

I have booked samsung grand mobile phone worth Rs.15448 prepaid by credit card after booking I’ve called so many times for on helpline no.for delivery status but no one can attend any calls then I’ve started to mail but they answer some mails and after that they didn’t give any reply about the status of my product I have checked on site its just shows that product handed over to our staff on 17th june and it’ll deliver macimum by 25th june but neither I received my product nor sny refund for the same


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