Neither getting replacement of moto-g 2nd generation nor refund of total amount to bank account

I ordered Moto-G 2nd generation having order Id- OD102941621358654500 which was ordered on 25th may 2015 and was delivered which was delivered by 2nd June 2015 at pin code-282002 and the product was defective. First of all the company i.e Flipkart denied the pick-up from the delivery address so I had arranged the pic-up from a different pin code i.e. 122015 which was so delayed that it happened on 28th June. I was told that the replacement will be delivered in 4 business days. But later without any information my replacement was cancelled. After contacting countless number of times I was just told that their technical team will contact me , I was just given dates after dates.The last date they gave was 12th July 8:30 p.m. after which I was not even contacted by flipkart in any way. Its been high time that I have been contacting flipkart customer support but yet I got no resolution to my problem.Please find below the complain numbers and return id”s Return ID: 23047461, Replacement (Return ID: 21088639) Incident: 150706-108701 Incident: 150706-017476, 150624-073721, 150630-111400, 150620073721
On 13/7/15 they sent me a message that the replacement is cancelled and they are refunding the money, but not the whole money. Actually the product was of Rs 10144 which was inclusive of a blackberry handset exchanged for Rs 2000. But now flipkart is saying that they will refund only Rs 8144 to my bank account and the rest may be to the flipkart wallet. As I am no more interested in making any transactions with flipkart I want all my money to my bank account, but they are not giving any assurity of the same.They just gave me another complaint number i.e. 150713099997