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My Sim Has Been Blocked

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AdminPost
in ,

Location/place: Dhamtari , Chhattisgarh

Name of company/service: airtel Prepaid

My airtel Prepaid Sim Number 09770214302 Has Been Blocked By The Provider..
Yesterday Form My Sin Balance Of 157 Was Deceted & They Said That It Is Because Of Data Usage But In My Phone Data Counter It Is Showing That Till Now Only 350 Mb Of Data Is Used & Data Pacage Was Of 1 GB I Can Also Give All Record Of My Data Usage To Prove That It Has Not Crossed 1 Gb Data Limit & When I Spoke To Coustomare Care Then They Blocked My Sim..
& It’S Ridicioulus First You Detect Balance & Then lock The Sim..
Please , I Request To Check & Refund My Balance & Activate My Sim Again..
Do It As Soon As Possible Because Without Phone Many Of My Work’S Has Left Undone..

Comments

3 responses to “My Sim Has Been Blocked”

  1. airtelpresence Avatar
    airtelpresence

    Namaste Mr. Lunawat,

    This is to inform you that your concern listed on 12 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Lunawat,

    Further to our discussion dated 12 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. airtel Presence Avatar
    airtel Presence

    Namaste Mr. Lunawat,

    We would like to inform you that your concern listed 12 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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