Location/place: chennai/tamilnadu
Name of company/service: suguna agencies no 329/160 linghi chetty street chennai1 ph 044=25340558
dear sir,
i have purchase a 1.5 hp monobloc pump from suguna agencies chennai on 2/6/12
vide billno 215322. on 8/1/13 i have made a complaint of this motor that it is creating sound, same day a technician called mr. mani visited and had found nothing wrong with the motor, when we enquired about the sound he said to bring the motor to the company as their is some problem with the bearing.
on 10/1/13 when we took the motor to the company their replied that coil is gone due to water and it will be charged.
but the motor is under warranty,
how a good running motor on 8/1/13 checked by your technician, who reccomends only bearing problem.
i have given motor to the service centre
on 10/1/13, but still their have not delivered the motor.and also didnot given any approximate date of delivery.
but the motor is still under on site warranty,.
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