money not refund

sir this is bhanu prakash last month on 25/03/2015 i purchase bluetooth on paytm order no (828997290) but it not working.i returned the product to paytm but they did’t refund my money back(1700 rs)i mail several times to paytm but there did’t replay to me.i have last hope on consumer forums please help me sir my phone no 09000422464


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