Money is not refunded still after 16 days because of failed recharge.

Location/place: Bhilai

Name of company/service: rechargeitnow.com

I recharged my bsnl phone with rupees 219 at 14th may 2013 (order no. BS0437021453). After the successful transaction the website showed failed recharge. so i filed a complaint ticket against failed recharge at this website so that i can get refund. At 24th may i got mail from this website of refund confirmation and is its not refunded within 5 days i can put a escalation ticket to the website. But its now 1st of june and still there’s no refund on my bank account. and when i try to put a escalation it shows submission error. I’m fed up of this website and don;t know what to do. So Consumer Forum please help me to get my money back. Thank you.


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