money deduction

Location/place: delhi

Name of company/service: idea

I received some SMS on my mobile number 9990029151 which i shortly i recieve an sms from IZ-ideaCMS that i have charged 99 rupees for downloading some videos from XINLABS. My Mobile was connected idle to edge service and I have not done any surfing nor downloaded any videos from the so calledservice.
I havn’t subscribe that kind of
service in past. I tried
lodging a complaint at idea
customer care but executive denied
registering the complaint as according to
him I have downloaded videos hence the
charge.
and then I searched on google I found
lots of people got that problem too. service from that side in past


Comments

One response to “money deduction”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Sir,

    We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-31332269840 and you shall hear on the same at the earliest.

    Regards,
    Idea Cellular

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