Mobile store have sold me faulty pc

This regarding i had purchased Blackberry Z10 mobile phone worth rs 18000- from Online www.themobilestore.in dtd -30.03.2014,Order no 3110393173320, they have sold me faulty pc , the mobile is getting hot after using only 3-4 hours and also battery is getting discharged in 3 hour , i need to charge 2-3 times daily, I had called couple of time to mobile store helpline number 1860-267-6767, they are not ready to help me with this complain as phone is under warranty period of 1 year after purchase and also lodge complaint with blackberry customer care they are asking to contact the dealer from where i purchased , I dont understand after purchasing such an expensive phone i have to face this type of service from Branded company, i need refund or replacement of this handset , through this complaint I hope to get justice on the same .


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