MOBILE RECHARGE FAILED.NO TROUBLESHOOTING OF PROBLEM

I recha recharged using Mobikwik on my Vodafone mobile number 9874887721 on 7-11-2014 twice one 111 rupees and 100 rupees none of which materialised.Mobikwik does not have a customer service number. Only complaints tickets can be generated which I have availed thrice but to no response from their side.I talked to the bank my money has been deducted and Vodafone said they didn’t receive any payment.I will be obliged if this matter is looked into..Thank you in advance.


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