Location/place: MISA CANTT,NAGAON,ASSAM
Name of company/service: AIRTEL
Sir,
I have recharged my airtel mobile no.
789670869 online through airtel official website on 31.07.2013 The recharge was shown successful and the amount has been deducted from my bank account but the mobile has not been recharged. The amount has been deducted from my bank account as SBI Ref.No. IGK6066377. Please do the needful to resolve my problem .
Thanks with regard
Namaste Mr. Katoch,
This is to inform you that your concern listed on 31 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected]
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Katoch,
This is with reference to your post dated 21 July. We tried calling you multiple time to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details/Convenient time to call at [email protected].
Looking forward to hearing from you.
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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