mobile money not refund

Location/place: mumbai/dharavi

Name of company/service: svaiza

i have booked a mobile on 20-06-2013 on scheme i paid 699//rs for that , if i won’t get the mobile they will refund the amount with voucher. still i didn’t receive the voucher of Rs699/-.my ID no is 11926031.please help in this matter because this is cheating with the people.


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