mobile balance deduction

Location/place: RANCHI

Name of company/service: RELIANCE TELECOM(GSM)

sir,
i am using reliance gsm network at 21/7/2012 it reduced my rs.30. and when i complained to it’s customer care they told me u have activated service by *and # code but i was not using that, i requested plz check it and refund it.
i am requesting to you please take action about that and refund my money
my cell no. is 8252317217.
thanks


Comments

One response to “mobile balance deduction”

  1. Bidhan Debnath Avatar
    Bidhan Debnath

    From: Bidhan Debnath,
    Agartala, Tripura, North East.
    Name of company/service: BSNL
    sir,
    I have a BSNL SIM bearing mobile No. 9436715044, for 3(Three) week i regularly feeling with the problem regarding deactivate of a service like CRICKET pack, it was charged for Rs.5/- per week, today (21-07-2012) also charge for Rs 5/-, therefore Rs.15/- was already deducted from my mobile main mobile balance (after deduction of all Taxes). I received all the massage from BV-ONMOBL service. I complaint to customer care, there are given no response about this problem. Its too much that customer care said to me, that the service was active from customer end. But it was highly challenge to BSNL that the aforesaid service was not active by me (mobile user). Now i request to you, kindly take action against this service provider whose intention to make profit from Client. , I requested please check mater immediately and refund as early as possible.
    With regards
    Name of Customer : Bidhan Debnath
    Contract No. 9436715044 / 9862211470, Or 0381-2410974(O)

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