Hi,
My family is trying to have a vacation. Since it is a joint family, there are lot of people(around 20). So, we started preparing for our vacations in the next year now itself by booking air tickets through Goibibo since there was this spicejet flash sale of 3 days. Since, there are lot of passengers involved, i had to book the tickets in a 2 step process and online ticketing allows us to book for only 9 passengers at a time. So, the first group got their tickets pretty easily whilst i paid through my account. Now, here comes the problem. Whilst i tried to book the second group’s ticket, after making the payment, i get the error in the goibibo page saying that the ticket was not booked due to technical error. I thought maybe i’ll get the tickets but no i did not. They called me up to inform that the ticket price had changed and that i had to pay an extra 23000 to book the tickets, Duh .. Where should i bring 23000 from ?? They say they will refund me the whole amount that is with them but what about the 1st group’s tickets, if i cancel this then i have to cancel that too which can be cancelled only if i pay cancellation fees of Rs.1750 per person which amounts to loss of Rs.16000. I demand that they release money from their own pockets since it was them who showed me the earlier price which was in my budget and now where should i bring this 23000 from ..
God Help Me.
Regards,
Pushkar
08147171327
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