Location/place: marathahalli, bangalore
Name of company/service: Furniture
We placed an order for a sofa cum bed on 17th of March2013 in a local furniture shop at marathahalli, bangalore, pin 560037. at first they taken the order at price 8000 and confirmed that they will took 7 days to complete the order. In the next Saturday (23rs March) we went there and asked, they told it will take two more days and on Monday they will deliver. On next Monday we called, they told they will deliver in the evening but they did not. next day morning we called and they told that they cannot take the order as they are incurring more cost so if we pay 9300RS then they will deliver that on that evening itself. As we have urgency we agreed on that. But they did not delivererd even did not informed anything. after two days of that, today we again called them and asked and they are again saying that today evening they will deliver which we assume is fake because they are completely ignorant and irresponsible. then we told them that for many times you told that you will deliver at the same day evening then what is the guaranty for that, you may not deliver then what we will do. then they told okay take your money back and cut the phone line on our face. then we called back and they are not receiving our call.
My complaint is:
1. They took order at wrong price and increased the order price by pressuring us as we have time constarints.
2. They are ignorant and never communicated the right delivery date to us so they were chaeted us
3. they misbehaved with us as they cut the call on the face. they have nor right to do that.
please address the issue. I could not find any shop name on the bill that they have given us on the advance booking charge (1000RS), but the shop is quite big and on the roadside.
For any other infor please contact us.
Regards
Priyanka
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