Just today I bought InfinitCook Halogen Oven from Usha after taking live demo
It was very disappointing to see that the authorized demo guy made false promises about the company warranty. I was told that warranty is for 2 years.The product was home delivered thru a delivery man who did not know anything. I am not even allowed to open the product and warranty card is always inside it. After going thru the warranty I came to know it was for one year. when I contacted customer care centre they told me that it was my fault. I should have checked it on website and warranty is one year. I am feeling cheated like hell the way the company used false information to sell the product and now I am told to go thru the vendor etc . to return the product.
Leave a Reply