Micromax – Micromax – complain against maicromax
1 Review
Add a Comment
User chinarg on Aug 19, 2014
Dear Sir, I have submitted my phone to Sataguru Communications Micromax Service Centre at Noida on 24-MAY-2014 due to auto switch problem and audio jack is not working properly(Job Sheet No: N040439-0514-9828915) and according to the service centre my phone should be return within a week but Now its more than 85 days and I am still following up. But the Micromax customer care and service centre and till date I haven’t received my phone. I am regularly in contact with service center following on: 31-06-2014, 14-06-2014, 21-06-2014, 28-06-2014, 5-07-2014 dates, but every time they asked to await for a week. After the 5 July I contacted them on 19-July-2014 after the completion of 45 days because they said our maximum days limits is 45 days and also On 19th July they gave me in written that they will return my phone in 4-5 days. But i am still waiting . After that I contacted to Micromax customer care on 25-July-2014 and ask me for 10 days I said ok. After10 days (5-Aug-2014) I call them and talked to their senior officer as usual he asked me 15 days. Now Its around 85 days I haven’t received my phone and your 45 days time period is also over. WHAT CAN I DO? HOW CAN I GETBACK MY HANDSET EARLY? I HOPE THAT YOUR TEAM IS HELP ME TO GETBACK MY HANDSET. Thanks
Leave a Reply