Micromax Mobile service center wants 20 Days for mob. repair

Res. Sir,
I buying Micromax Canvas Magnus A117, in Feb 2013 on Rs. 14500=00. Recently mobile touch pad not working. I will send this handset to authorize service center for servicing in warranty period. But they said, more than 20 days time required for servicing. I can’t understand how it is possible. where private service center repair any difficulty within 2 or 3 days, why authorize service center take a 20 days for repair and delivery. I have Tax invoice and service center Job card. Please help me what i do?
Thanking You
Yours truly
Mahendrasingh Gaur


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