Name of company/service: micromax Mobile
Dear Sir ,
i have purchase a Micromax Mobile in January 03/01/2012 from Super Communication G-5, Vishal Bhawan, 95 Nehru Place, New Delhi – 110019 Bill No. 3708 Model No. Micromax Q5FB (M_IMEI – 901535606297236, S_IMEI – 910535606807232) but after 3 Month i have face some problem in my mobile for scrolling that time i am very shocked because it is new mobile then my friend tell me ravi in this hand set have a manufacturing problem because i am use same model no mobile phone and he is also facing same problem in her mobile. and after some time i will visited Micromax service center (B R Services E-84, G.F Krishna Market, Near Kangara Sweets, Lajpat Nagar-1, New Delhi – 110024 Tel No:. 011-41314151 Email. [email protected] Website www.micromaxinfo.com/india) there i will tell Micromax technician for my mobile Phone problem after examine that technician told me it is very common problem in this handset, and he open my
Mobile for solve my mobile problem but after examine that told me it is not repair in under Warranty and if i will repair so Charge almost 250/- Rupees but i told that guy my dear friend my mobile is under Warranty and all other function’s and Mobile is working good but her scrolling system is create problem, after examine they told me in his mobile phone plate found Liquid and i will see because he open handset in my presence i told sir, there is no water because if water enter in mobile phone so whole phone plate is not work but he is working may be some moister or some manufacturing fault because i heard in this hand set the same problem in my friend’s hand set. But after long discussion to the Service Engineer of Micromax Mobile told me sir if you have to repair your phone so the cost of 250/- rupees pay that after i will repair your mobile they told me some of part is not under warranty so i will tell her to log my complain i will go to consumer forum to cheat me. and i am 100% sure it is manufacturing fault in this handset i request you please forward my complain to Concern department of Micromax Mobile Phone.
So i request you to look it my matter and Solve my problem i know 250/- Rupees is not a big deal but Micromax is a growing brand so that type of Cheating is not Good for Company and damage of Company Image.