making customers fool

Sir, I have applied for HBL loan from HDFC PVT ON JULY 14.BUT THEY TOOK THREE MONTH TO GET LAST DECISION FOR REJECTION AND WHENEVER I USE TO SPOKE HIS REPRESENTATIVE MRS PADAMKAN KANT IN LUCKNOW HAZARD GANG BRANCH , I BE REPLY THAT IT WOULD BE SANCTIONED IN NEXT WEEK. SO I WANT KIND ATTENTION FOR THIS GRIEVENSES AS A CUSTOMER DECISION HAD TO TAKE WITHIN A WEEK TO AVOID MY VALUABLE TIME.SO I WANT JUSTIC FOR ME . THANKS