Main account balance deducted with out any reason

hello everybody
Very good evening to all.
I have recharged rs.799 on 2nd feb2015 on reliance no. 7029227331
this is a special pack on which i’ll get unlimited R-R local, 10000 min R-R std, 30 min daily R-Other(std or local).
The validity of recharge is 28 days that is till 1st mar mid night. But on 1st march i called on +916722211428 and i was charged for this of rs 6.44 from my main balance. Then i checked by *367*2# & saw my 30 minute which should be credited to me was not there.
Then i tried to call 198. i could not able to connect through this number
Then i tried to call *333 first she could not able to resolve again i call after 5 min he transferred the call to senior one. Before connecting to senior my call got disconnected because of low balance. before that i asked him weather i will be able to connect your senior or not because i have low balance. he replied me of course you can. I was charger rs 2.00 then also they don’t help me out anyway

i send email to them regarding this on 1st march but still i have not received replies yet. i’m help less.
there should be some rules and regulation on these companies. they are playing with us.

hope you will help me out from this.


3 responses to “Main account balance deducted with out any reason”

  1. RCOMcare Avatar

    Dear Rupak,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Reliance Communications

  2. parney sagar Avatar
    parney sagar

    hi i am parney sagar from Ambala 1112 rs has been deducted from my no on 24 feb 2015 then i compliant reliance autthority center but he tell me there is no data shown on system my no is 9355203603 but today 4 march he tell me ou can use GPRS i am not use any gprs please refund my balance

  3. Rcom_care Avatar

    Dear Rupak,

    We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

    Reliance Communications

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