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LG – Fridge Replacement wit a new one

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Location/place: Bangalore

Name of company/service: LG Electronics

I have purchased a fridge on 19th April 2012 Model No. GL-408YEQG5. FVBZ Paid Rs. 34,000/-
1. I registered my First Complaint on the 21st October 2012 vide complaint No. RNA121021081862
2. I registered my Second Complaint on the 23rd October 2012 vide Complaint No. RNA121023037659
3. I registered my 3dr Complaint on the 21st June 2013 vide complaint No. RNA 130621036619
Some 5 – 6 Engineers have visited my my house and the same complaint is persisting
I had sent a mail all concerned persons of LG on the 21st June 2013 after one of the Engineers confirmed to me that the equipment is a defective piece and there would be problems after 6 to 7 months.
I had give a notice of clear 7 days on 24th October 2013 for Immediate replacement of the Fridge but I did not get any response from LG Company.

Comments

One response to “LG – Fridge Replacement wit a new one”

  1. LG India Avatar
    LG India

    Dear Mr. Naidu,

    We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [email protected]

    Regards,
    LG Customer Support Team

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