I purchased a LG 3d led tv 6130 from lg best shop velachery on 28th of March 2014. Ever since I bought this tv, it had a display problem on 3d projected images. There is a doubleness in the image as I am not happy with images produced from it. I raised the concern to lg customer care on 21st April (RNA140421086715) and from that date till now 3 customer care executives have come to solve the issue which was of no use. The last person who came claimed as the senior executive (Vishnu 8939802710) said that the model 6130 itself has 3d display issue when playing from USB. It can display clear 3d content only from blueray player. He claimed that it is a 100 Hz tv and only a tv that has more Mci like 240 or 400 hz can display clear 3d content. But if I had known it earlier I wouldn't have gone for this model and I would have gone for the next version. I would want a replacement for the tv so that I could buy a better model from lg. .
I got a call from LG Noida couple of days back conferencing Prabhakar(Service head in our area) to speak with the dealer for a replacement. Now, the dealer is ready to give the replacement but needs a confirmation. Prabhakar is not helping me in this issue and says he does not know anything about his issue. His number is 09176671129. Can you take any necessary action.
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