Location/place: Gujarat
Name of company/service: Online shopping fraud
I had order iball mobile from kaunsa.com ,dated 09apr2013 but yet not received and when i call on his custmer call service they said your oder dispatched but not yet received.they are not refund my money. Order number 85021.
Official Response from Kaunsa.com Support
Dear sir/ M’aam,
We thank you for writing to us and providing us with your feedback through this blog.
However we are unable to verify your issue and provide a suitable resolution through this blog. Kindly login to our site using your account details, go under the my account session and raise a ticket for a speedy resolution. You could also give us a call at the below mentioned no. Where you will be to speak to our customer care representative directly.
Incase you feel your issue has been pending and needs immediate attention; you could mark an email to our escalations team at [email protected]. Our escalations team is committed to resolving every case and will be more than happy to assist you.
We request you to bear with us in the interim.
Assuring you of our best services.
Regards,
team – kaunsa.Com
contact numbers:
board number – 0120-4835000 (9:30 am to 6.30pm) monday to saturday
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