Karshni Solution cheat people by the name of airtel

Location/place: DELHI/NCR

Name of company/service: KARSHNI SOLUTION

I received a call regatding transfer of my number (Tata Indicome post paid) to Airtel post paid. I got the call from landline numbers that i need to submit the documents and they will send the representative for that from Karshani Solutions. I submitted the documents (Address proff and pan card, two photographs AND 250/ RS) on 25/07/2013. They provided me the Karshni Solution Slip (receipt no. 984965) and the new Airtel Sim. The representative told me that my number will be ported in to airtel within 7 days. After 10 days (on 3/8/2013) i tried their land line no.( 01203390179, 01203390154, 01203836900) but these numbers never respond. Then i mailed my problem to the officers of airtel at their mail id: [email protected], [email protected], [email protected], but no solution till now. One other no is 9871729683 named Akansha but no one is picking up my phone after dialing around 2 hour continuously. I am confused and dont know what to do now. Some body please help me in this regards. I want refund and dont want to change my number to airtel.

This is really frustrating and irritating.
Somebody please help i would be grateful.
My details are:
my tata indicome post paid no. which is to be ported to airtel post paid no. is 9212357170
The SIM no. which they provide me is 8991101302308806736
IMSI NO. 404100230880673
RECEIPT NO. 984965
MOB NO ON RECEIPT IS 9910031004


Comments

4 responses to “Karshni Solution cheat people by the name of airtel”

  1. Namaste (KARSHNI SOLUTION ),

    This is to inform you that your concern listed on 11 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste (KARSHNI SOLUTION ),

    Further to our discussion dated 11 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste (KARSHNI SOLUTION ),

    We would like to inform you that your concern listed 11 Aug.2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  4. I m manpreet Kaur my airtel number prepaid to convert postpaid num i have a new sim for give me your officer no active the sim plzz reply me as soon as possible
    Regards
    Manpreet kaur

Leave a Reply

Your email address will not be published. Required fields are marked *