Location/place: Mumbai
Name of company/service: Jet Airways
I booked a jet airways flight from Bangalore to Delhi for 20th July 2013, through ibibo.com. Because of unavailability of direct flight, I took the one which had a 30 minutes layover in Mumbai. The flight was scheduled to depart from Bangalore at 23:10 but it got delayed and departed at 23:30. But thats not the issue. The issue is, when flight landed in Mumbai at 1:00 am, I was informed that the flight to Delhi(departure time 1:20 am) has already taken off. When I questioned jet airways crew about this they said other then booking another flight for 5:00 am nothing can be done. They also added that its your and ibibo.com’s fault.
I took this late night flight because of sudden demise of one of my family member. I was supposed to attend a funeral early morning and because of jet airways I could not. I reached home after the funeral and the whole idea of traveling went into vain.
I have all the boarding passes and want to take his higher. Any help would be appreciated.
Leave a Reply