Item not received.

I have ordered a blazer on 21 Oct 15. Miracas deducted it’s price in advance but till now I have not received it. When I track my order it shows it stucks at custom at delhi airport. From last 10 days it showing your order will clear in 2-5 days. When I tried to return it they are telling that you can return it after receiving. If I got it then what is the nessceary to return it. No mail etc coming so that I can know when will I get it.