Item is not getting delivered

Location/place: India

Name of company/service: Timtara

I bought a mobile phone from Timtara with The transaction id as 10119935: The order number as 10270966, it has been a month but still the item has not been delivered i am asking them to cancel the order they are not doing that as well, I have called them 20 times wrote them 10 times but hardly they care, please look into this matter and assists me for further action to be taken


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