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Issue with 250 unlimited 3G Smart life plan

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by

AdminPost
in ,

Location/place: Pune

Name of company/service: Tata Docomo GSM

My Detail:
Mobile No.: 8149139078

I have problem after recharged 250, there is no internet connection. I called customer service and first they told wait for 24 hours. And after 24 hours when i saw, there is still no internet connection. So i called again and they told a Surprise answer that it is not applicable in Android mobiles.
I am frequently checking my mail when i traveling and now in my mobile there is no internet connection. I am using Samsung Galaxy R handset. I need my answer ASAP, or i will go to court for this.

Comments

2 responses to “Issue with 250 unlimited 3G Smart life plan”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    Dear Team, Called the customer on 8149139078 and informed that the complaint has been registered with docket number PN3G12002028. The same will be resolved by today.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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