irresponsible behaviour of nokia care people

Your Location/city: bhubaneswar

Name of the product/service/company:: nokia 3120 classic

i had a nokia 3120 classic which was only 7 months old.recently it developed some problems in switching on and i went to nokia care bhubaneswar centre.they told 2 come after 2 days .i went after 2 days,they told that the lcd has got damaged due to water logging and it will cost 1750 rupess for a new one.i agreed to it and went the mean time i ws out of station for few days and i called them on their number twice .they told that it will take some time as they dont have spare lcd for my model.finally after a week i went there again and this time they are saying the phone is dead,there is some problem in the circuit board and the phone cannot be repaired and told me to take it back the dead phone.wat sort of service centre is this.first delaying the customer and then instead of repairing they damaged my phone and now saying we cant do anything.i purchased the mobile only 7-8 months back and it has also its warranty.the jobsheet number is 627504886/090831/ email id is [email protected] and my contact no. is 09861202280.please show me the right direction in this regard


Leave a Reply

Your email address will not be published. Required fields are marked *