irresponsible behavior regarding delivery of product

I had ordered 2 sets of night vision glasses from naaptol on 15th january 2015 and they assured me to deliver the products by 20th january 2015. I got the package on the above said date but when i opened the package to my surprise I found only 1 set of night vision glasses instead of two but they had taken the money for two sets. I immediately lodged the complaint and they promised me to deliver the product within 24-48 hours. But ever since that day I have been continuously calling them for my product but the feedback from their side is extremely unsatisfactory and it has been 8 days since i’ve lodged the complaint.


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