Invalid verification And Blocking Of Number

Hi My name Is Hasan Adil and I’m a Postpaid user of Airtel
never Had any Billing Issue. My Number Is- 8750046866.
but on 9th Of June got a Confirmation Message From Airtel That A Number i.e 9717786410 under My Name has An outstanding Amount of Rs. 1600. i tried to inform The Organization that the Number that is showing an outstanding amount is Not My Number
And i had never got confirmation of this Number and never verified the number. and because of that Airtel Blocked My Number i.e-8750046866 trying to resolve this Issue. Also ask Them to check my call records and see if i have verified this number if I Found Guilty will be liable for charges. but i’m Not
So i’m Asking help from you Guys.


Comments

2 responses to “Invalid verification And Blocking Of Number”

  1. Dear Customer,

    This is with reference to your post dated 16 June 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Customer,

    This is with reference to your post dated 16 June 2016.

    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [email protected]

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd

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